How far is it ok for your boss to push you to meet your year-end targets?

As we head into that busy year-end period, many organisations push harder on output without a corresponding matching of increased resources.

They can tend to demand more, whether it's in terms of calls or deals or targets, without looking after the emotional needs of their employees, says organisational behaviour specialist Siphiwe Moyo.

While pushing hard at this time of year is understandable and can be OK in terms of finishing strong, it is important to create a sustainable performance culture in general, he emphasizes.

Moyo cites the job demands-resources (JD-R) model, popular in the understanding of organisational behaviour.

On the one hand, you have the demands of the job or what it 'takes' from you, which would include things like time pressures, targets, and some emotional labour associated with the work.

On the other side should be the resources available to the employee - things like support, good leadership, recognition, and recovery time.

One way to finish the year strong all-round is to get that balance right, between the demands and the resources, Moyo says.

"You cannot be shouting at people to perform - all you can do is to somehow help increase their resources to cope with these demands"

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Of course there will be changing situations, with you thinking at times you're giving your all, to times when you feel you're not delivering enough as a staff member.

It's when the demands outweigh the resources for too long that companies will see burnout, anxiety and disengagement.

"I think a great company is one where the pendulum sometimes swings to the other end where you feel 'oh my goodness the company's done so much for me, I really want to go that extra mile and give as well."

To listen to Siphiwe Moyo in conversation with Stephen Grootes on 702's The Money Show, click on the audio link below: