Feeling iffy about your fragrances? Return it – Wendy Knowler

Relebogile Mabotja speaks to consumer journalist, Wendy Knowler.

Listen below.

Social media was a buzz over the weekend after controversies sparked around counterfeit fragrances. 

Users questioned the legitimacy of products being sold in South Africa versus products aboard.

“She claims it [the perfume] doesn’t smell the same. She bought the product from Sephora overseas and the one she bought at Dischem did not smell the same or wasn’t as intense.”

- Wendy Knowler, consumer journalist

Counterfeits are imitations of valuable products with the intention of selling them off as legitimate - this is highly illegal. 

Counterfeits can also pose a health risk, containing unknown chemicals.

People who have any issues or concerns with the products are encouraged to return them.

The Consumer Protection Act states products purchased in South Africa have a six month warranty.

“The store says the customer has agreed to drop off what’s left of her product at the store… they will have it properly analysed because there is a other possibility other than it being fake.” 

- Wendy Knowler, consumer journalist

“Something could have gone wrong with the batch, the transit, there is a lot that could have gone wrong so this one is to be continued.”

- Wendy Knowler, consumer journalist 

Scroll up to the audio player to listen to the discussion