Eskom adds 300,000 more prepaid customers to its database

CAPE TOWN - Eskom says more than 300,000 extra prepaid customers have been added to its database.

It comes as the power utility completed its prepaid meter key revision number rollover project on Sunday.

Eskom spokesperson, Daphne Mokwena, said that all of Eskom's 6.91 million prepaid customers had been converted to the new system, with more than 300,000 extra customers added to the data base.

"A data cleaning exercise fully updated the incomplete details of 341,000 customers to bring Eskom's base to 7.25 million.

Eskom has urged about 1.7 million "zero buyers" to visit an Eskom centre before 13 December.

"Zero buyers who bought electricity before the deadline but have a meter-related matter such as a lost, bypassed, or tampered meter, must come forward at Eskom centres by Friday, 13 December 2024. Their individual situations will be assessed, tamper fines issued, if required, and meter updates and replacements will then be scheduled."

Mokwena said that "zero buyers" who failed to buy electricity tokens before the deadline on Sunday were encouraged to purchase electricity tokens before 13 December.