MPs grill mobile network operators over poor connectivity and pricing models

CAPE TOWN - Members of Parliament (MPs) have grilled the country’s mobile network operators over poor connectivity and their pricing models for services like data.

Some parties have also noted the high salaries paid to some of the CEOs of the network operators, calling on them to help contribute to uplifting poor communities.

The mobile network operators, including MTN, Vodacom, Cell C and Telkom, appeared before the communications committee on Friday to give an update on challenges and progress made in achieving universal connectivity.

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The CEOs of the mobile network operators told the committee that they’ve made major strides in expanding coverage, especially in the 5G network space.

But MPs have questioned their pricing construct, especially the issue of expiring data.

Committee member Sinawo Thambo said this remains a concern and affects people’s ability to communicate.

 "Our logic might be sound financially, but it undermines possibly human rights and human dignity."

MK Party MP Colleen Makhubele accused the operators of preying on the poor.

 "You have become loan sharks to the poor. Instead of cutting data costs, you are now advancing it and loaning them."

The companies told the committee that while they note their concerns, they’ve already invested billions in infrastructure to expand coverage.