Tshwane writes off over R4.3bn of customers’ debt through incentive and debt relief scheme
The programme, which was approved by council in February, was part of the city's commitment to provide financial relief to hard-pressed residents, businesses, deceased's estates, and indigent and child-headed households.
Jacaranda trees in the City of Tshwane. Picture: South African Tourism/Flickr
JOHANNESBURG - The City of Tshwane has announced that it has written off more than R4.3 billion of customers' debt through its incentive and debt relief scheme, introduced in March.
The programme, which was approved by the council in February, was part of the city's commitment to provide financial relief to hard-pressed residents, businesses, deceased's estates, and indigent and child-headed households.
The city said R2.4 billion was written off from more than 85,000 indigent accounts, which include child-headed homes receiving complete debt write-off.
Meanwhile, more than R1.8 billion was written off from more than 31,000 inactive accounts.
“However, these customers are still responsible for the payment of any consumption exceeding the allocated subsidy of 100kWh of electricity and 12kl of water,” said city spokesperson Lindela Mashigo.
“The city is once more urging consumers to continue paying for their municipal accounts in full and on time in any approved external pay-points or third party.