Eskom extends meter upgrade deadline

Lester Kiewit Dade Mbhele, Eskom Retail Senior Manager.

Listen below.

The deadline to upgrade prepaid electricity meters has been extended.

This is specifically to accommodate zero buyers and customers who have struggled with re-coding their meters.

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Mbhele says the extension will be for this week and they will use this time to ensure everyone is compliant.

“Our customers will not be disadvantaged because of system issues.”

- Dade Mbhele, Eskom Retail Senior Manager

Mbhele says a technical breakthrough allowed them to extend this deadline, which was previously a ‘hard deadline.’

Customers will be required to buy electricity tokens by Saturday for their meters to be compliant.

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