Tensions run high as persons with disabilities picket against cuts to CoCT's Dial-A-Ride service

Ntuthuzelo Nene
25 August 2025 | 10:21The service, which is used by disabled people to move around the city, will be scaled back from 8 September.
Persons with disabilities picketed outside the Cape Town Civic Centre on 25 August 2025 against the downscaling of the Dial-A-Ride service. Picture: Ntuthuzelo Nene/EWN
CAPE TOWN - Persons with disabilities are picketing outside the Cape Town Civic Centre against cuts to the Dial-A-Ride service.
The service, which is used by disabled people to move around the city, will be scaled back from 8 September.
The service will only be available for wheelchair users and people with severe walking impairments.
The city said that the changes were due to budget constraints.
Tensions are running high outside the Cape Town Civic Centre, as people with disabilities seek answers from the municipality about the scaling back of the Dial-A-Ride service.
[IN PICTURES]
— EWN Reporter (@ewnreporter) August 25, 2025
Persons with disabilities are picketing outside the Cape Town Civic Centre against the downscaling of the Dial-A-Ride service from September 8. From that day only wheelchair users & people with severe walking impairments will be able to use it @NtuthuzeloNene pic.twitter.com/WifVTrIhho
The city’s decision means people with visual and cognitive impairments, the elderly, and organisations using the service to transport people with disabilities will be excluded.
Dial-A-Ride user Debbie Bedien has accused the city of failing disabled people.
"Why is the cycle lane so important? Because our premier might want to ride a bike and he has two functional legs. What about those who cannot walk?"
Mayco Member for Mobility Rob Quintas said he would look into the list of grievances presented to the metro.
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